have to go to settings to do shutdown, then a restart and all … I restarted it. Tia. Light Sleep. ‎05-11-2018 - edited How do I install and manage apps on my Fitbit watch? Blood has red blood cells which contain hemoglobin (a protein that carries oxygen). I dont know if this is related.. I have just noticed it on my Fitbit charge 3 as well...but my sleep results show a solid line of sleep until the next night of sleep. Sorry if this doesn’t make any sense. ‎04-17-2018 Never happened before. This is an expected behavior and it should not affect the functionality of your Versa. I have been reading your help fourms and I see that the blinking green light is a issue with a few fitbit products. by Battery life is the amount of time your Fitbit … Later it'll be red and green. It is still glowing bright red when the device is shut down! The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. "We should point out … P.S. Please keep us updated if you find anything out. Like showing my previous weeks steps. Fitbit … I use mine mostly to track my sleep. Put it on the charger and saw it had 52% charge. 2nd time about 2 weeks after. I did a restart and now it's solid green. The names of the stages are what we’ve chosen to use in your Fitbit sleep log. As I mentioned on my previous post, we are exploring he opportunity to identify some sleep issues like apnea. I found the Fitbit … Every time your heart beats, there are changes in the amount of blood … And when I was flicking through my stats in watch I noticed extra features that were not there yesterday. he opportunity to identify some sleep issues like apnea. Regarding your inquiry and after reviewing the video you've sent of the heart rate sensor of your new Fitbit Versa, we'd like to let you know that the green and red lights you're currently seeing are an expected behavior for your device and the sensors and it shouldn't affect the functionality of the device. I don’t use heart rate. I’ve noticed red lights flickering along with the green but only first thing in the morning when I wake up. ‎04-16-2018 stated in another thread "In the ionic release notes they said the red light was used to better attain resting heart rate, which is best taken when you’ve just woken up. Are they supposed to be visible or is this thing broke? Swipe over and select Timer, tap Stopwatch, and then tap the Play icon. I've had to restart it once or twice...but I enjoy it and the test message notifications are super. Sorry if this doesn’t make any sense. My fitbit blinks red and green too. I've tried all the restart shut down etc and nothing is clearing it. 01:29 Flashing red light Very low Ionic & Versa Swipe up to open Fitbit Today. I thought it died. Just saw the lights and freaked out.lol. But woke up to solid red light. The best option at the moment is to continue working with them. Then it shows the details. The Firmware update (free feature enhancements and bug fixes for your Fitbit device), you can check out the help article How do I update my Fitbit device? But woke up to solid red light. Hemoglobin absorbs green light. Learn more. So I’ve been thinking that. ... For light-colored leather accessory bands, minimize direct contact with dark-colored clothing, as color transfer may occur. Thank you. I’ve checked HR is turned on I’ve reset it numerous times I’ve uninstalled the app. Fitbit recalled the trackers and blamed rashes on allergic reactions to the nickel and glue in the wristband. Thanks. took this at 2:30 pm as i saw red instead of green on my wrist. I've restarted several times, shut down several times and nothing. When I got to my shower and took off the versa I could get it to display any information. ‎04-16-2018 Mine is glowing red ALL the time. Thanks for the update and for the picture! Versa Green and Red Light. Fitbit has released an update for its Versa and Ionic lines that lets you quickly check your blood oxygen saturation. The Fitbit Versa and the Fitbit Versa Lite are certainly more alike than different. We are still exploring how this could manifest in the consumer experience, but such technology would use this sensor. @calumthomas stated in another thread "In the ionic release notes they said the red light was used to better attain resting heart rate, which is best taken when you’ve just woken up. Perhaps I’ll just shutdown each time I take it off to save the hassle. And when I was flicking through my stats in watch I noticed extra features that were not there yesterday. There are actually 2 different types of updates on this watch. These classic accessory bands from Fitbit are swimproof and comfortable to wear all day long. Fitbit. Hi I’m wondering if Fitbit can update the watch without a actual update. Nevertheless, if you are experiencing any incorrect heart rate tracking or if the light is lit all the time please let me know so I can be of more help. I understand the green lights are to blink and whatnot. The red light came on and stayed on. I never noticed this until the 32.32.10.15 firmware. Tonight, my green light came on solid and will not turn off. I certainly hope I don't have to restart this thing everyday for one reason or another. Hold the end of the charging cable near the port on the back of the watch until it attaches magnetically. by stays that way till i do a restart. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. It comes in a variety of different colors and has cool health and fitness tracking … Tia. You might also like. - edited 01:46. ... a flashing red light … Then it switches to all green. Just green and it goes away when the Versa is off my wrist. Quick tutorial on restarting your Versa!Versa 2 - https://amzn.to/2LxupEXLiked the video? Just got my Fitbit may 12. While Flex 2 charges, each white light represents 25% of the maximum charge. The red light in the back is stuck on. ", However, if your heart rate sensor is not working correctly please restart your Versa. Works with Fitbit Versa 2, Versa and Versa Lite smartwatches. Join an existing conversation, or start a new thread to ask your question. - edited The pulse monitor failed. It won't sync and won't restart. This cannot be normal or safe?? I notice them just before going to sleep it changes to a Amber. - last edited on I have tried all listed solutions without success, and now it is stuck unpaired and no display to view the pairing code. It seems to just go on and off as it pleases. 16:15 It vibrates when I press the button. Hi thanks for replying. To read more about this, visit the help article How do I install and manage apps on my Fitbit watch? Creating your account is completely free, and takes about a minute. Fitbit, and its data-crunching research facilitation partner, Fitabase, do the rest. Mia this possible with the app updating? ‎04-17-2018 Hi I’m wondering if Fitbit can update the watch without a actual update. So I assume, no red light - everything's fine. ‎04-16-2018 We'll be more than happy to assist regarding your new Fitbit Versa and the heart rate sensor. Did notice however in my stats stats instead of acknowledging it was turned off, it had me logged as being in a state of light sleep lol. Both of them will track how many steps you take and how many calories you burn. @LucyAP Please will someone at Fitbit make a statement on this. Went for a swim yesterday and the Fitbit Versa died from mostly full charge. honestly, so far everything is great with it. I did the factory reset, the restart, reinstalled it several times. But last night before bed the green light was flashing red/green I restarted and went back to green. Shop leather accessory bands from the official Fitbit Store that work with Fitbit Versa 2, Versa & Versa Lite smartwatches. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The more hemoglobin there is, the more light is absorbed. Thanks for your questions regarding the updates on Fitbit Versa. From Amazon Alexa Built-in to a modern, versatile design, Versa 2 creates an experience that revolves around you. I'm convinced they use it for sleep tracking but I'm super curious about why. Was there any resolution to this? I have a red light on mine ALL the time, it's so bright it would stop me from sleeping! Do you still see these weird light pattern. Hey, I am wondering if this issue was ever fixed for you? There you can share your story, find some fitness tips, recipes and more! Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Upon checking with Support I was able to see that you have a case with them. I’ve had a Versa for a couple of weeks now. As mentioned by Support, this is an expected behavior and it should not affect the functionality of your Versa. Did you notice any other weird behavior on your watch before the restart? 1st time happened about 4 days after receiving it. Most worryingly of all it's still glowing away when the device is SHUT DOWN. I would post a picture of the glowing red light! The HR monitor seems to work fine. I see the red flash every morning. Like showing my previous weeks steps. That seems very odd! Have you checked our Discussions board? I have a versa and the red light is lit on the back, it use to be green. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I can see a huge square of it around the device when it is on my wrist. The Fitbit Versa Lite is a lighter, sleeker version of Fitbit's first-generation smartwatch: the Fitbit Versa 1. There are actually 2 different types of updates on this watch. my versa 3 at night turns from 2 green lights to green and red overnight. Hopefully this is faster than an email reply as I am very worried!! Ended up shutting it down and restarting and it worked again. Light sleep … no other weird behaviour everything else is tracking fine. ‎04-16-2018 However, if your heart rate sensor is not working correctly please restart your Versa. I can cut it off wait a few minutes then cut it back on. 16:15 01:29 When the tracker is charged to 100%, a green light appears, and then all 5 lights shine for a few seconds before turning off. The battery level icon is in the top left of the screen. I also understand that if you shutdown your versa they should also turn off. I want to know as that would be very exciting to find out. Hope this helps. All of my data not syncing to my - Answered by a verified Tech Support Specialist We use cookies to give you the best … 16:41. The Fitbit Versa 2 and Versa Lite are among the best smartwatches available right now, bringing together both form and function. ... Fitbit tries to bill itself as a legitimate health/medical company, with all the tact and trustworthiness of a sleazy used car … Thanks for sharing the troubleshooting tips you performed and all your input about your Versa. Go to the Best Answer. The only light you should see at this time (until Fitbit makes a specific update) is the green light. 01:43 Regarding your inquiry and after reviewing the video you've sent of the heart rate sensor of your new Fitbit Versa, we'd like to let you know that the green and red lights you're currently seeing are an expected … I have also noticed the red lights and contacted support, they told me that it is normal: Hi Edita, We'll be more than happy to assist regarding your new Fitbit Versa and the heart rate sensor. Valencell's LeBoeuf believes that there's every chance Fitbit might not be ditching the green lights altogether but combining it with the red light/IR sensor technology. Regarding your question if it is a SpO2 sensor, Fitbit Versa includes a relative SpO2 sensor. This is an expected behavior and it should not affect the functionality of your Versa. The green sensor light is no longer on. I haven’t seen any red lights, flashing or solid,  next to the flashing green heart rate light on the Versa. Today, May 4th, when taking my Versa off, I noticed red and green lights flashing too. Creating your account is completely free, and takes about a minute. I've been seeing this too. Let's work together so we can get you back on track as soon as possible. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Everytime I have tried to get a pic it turns off. 16:35 I have burned … Like bright enough to see in the dark with. To do so, check out the help article. Join an existing conversation, or start a new thread to ask your question. From what I can see from the two Fitbit Versa my family own, when the Versa senses you are sleeping it switches the LEDs to Red Green alternating and when you are awake switches back to green only. Fitabase, if you haven’t heard of it, is like Fitbit’s personal digital plumber. There's no rest heartrate recorded any more since this happened. From the extremely simple Fitbit Zip to the smartwatch style Fitbit Versa, these devices are worn by millions of people to improve their health through calorie tracking, heart rate monitoring … Aloha everyone,Fitbit Versa acting up? Plugging in the tracker to charge should work as well. The distance monitor failed and all I can get now is the Fitbit … Hello @LucyAP  I got my versa from about 2 month this week it started to heat up it almost burned my skin and the it keeps giving me red light and the battery is running away so fast full battery last for about 4 hrs max how it can be fixed? By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Red and Green LEDs alternating do not mean the Versa is malfunctioning. The green light on the back of the device keeps flickering, I would like the option to turn this … It's not like it was cheap either. Dried and charged, it fired back up but displayed a solid red light (I think it's the pulse oximeter or HR light) and that drains the battery rapidly. Versa 2, Versa & Versa … The Firmware update (free feature enhancements and bug fixes for your Fitbit device), you can check out the help article, And, updates for the apps on your watch. also it disables the side button for restart. I want to know the problem. [Question] So usually my Fitbit versa has a blinking green light (i think when it’s monitoring my heart rate), however, this morning i woke up and saw that it was blinking green and red at the same time. And, updates for the apps on your watch. ", This is a gif of the green to red sensor lights. LucyAP. Mine is in malfunction, the heartbeat rate is ok within the first 30 min (after restart or turn the heartbit rate on) and after that it seems likely twice the real heartbit rate. I've been having trouble with keeping the HR reading. Both noticed after sleep taking it off in morning. Regarding your inquiry and after reviewing the video you've sent of the heart rate sensor of your new Fitbit Versa, we'd like to let you know that the green and red lights you're currently seeing are an expected behavior for your device and the sensors and it shouldn't affect the functionality of the device. Thanks for the tag and for all the information you shared here! Welcome to the Forums @HyperSlothic! Did your watch display an error or a message on the screen? 06:38, Best picture I could get . Regarding the read and green lights on your watch, can you please let me know the following: Keep me posted, I'd love to help you to solve this! the red light is used when sleeping, the red light has a more accurate heart rate reading than green when not in motion, but when in motion, the green light works better. Mia this possible with the app updating? Answered! Works with Fitbit Versa 2, Versa and Versa Lite … I turned it over and there were red greed led lights on the back of the device in the second light of the 4 lights. Red light - smth wrong/malfunctioning - I get burn on my skin. But last night before bed the green light was flashing red/green I restarted and went back to green. LucyAP. In some other thread I can’t find again they were speculating whether it was the O2 sensor (collecting data/testing) so I’m crossing my fingers it is  certainly hope it’s not a problem! Both track your heart rate … To do so, check out the help article How do I restart my Fitbit device? 06:32 I should have had about 700. We hope that in the future, this sensor could give consumers the opportunity to identify potential health issues like sleep apnea. Turned blue tooth … Not sure but I believe if everything's fine, there should be just green line. I had this happen too. ‎04-17-2018 I received my versa on May 1st. The only few times I've seen red light flickering along with green on mine was few times I saw red sunburn like injury on my skin after taking it off right where the light is hitting the skin. Fitbit’s sleep researchers and the National Sleep Foundation describe the following sleep stages. Thanks. I'm sure that they can help you further to get back on track in no time. I think it is due to a bad software update. Let's work together so we can get you back on track as soon as possible. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I posted about this last week, I believe this is to do with measuring SpO2, https://community.fitbit.com/t5/Versa/Is-the-Versa-monitoring-my-SpO2/m-p/2677579#M13316. I woke up wearing my versa and went about my morning activities. I noticed mine doing it today after I’d taken it off for a while. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Give it a look! the red light is used when sleeping, the red light has a more accurate heart rate reading than green when not in motion, but when in motion, the green light works better. Meet Fitbit Versa 2™—a health & fitness smartwatch that elevates every moment. Do you remember the activity you where doing at that time? Hi. "It looked just like a bright red burn," Fitbit customer Kim Reichelt said. Can I extend my Fitbit device's battery life? Fitbit Versa 3: The steps are similar on the Versa 3. I’m quite interested to know why this red light … How do I charge my Fitbit device? Hi @susant42, nice to see you arround! Go to the Best Answer. Have happen 2 times so far. Do you have pictures of this weird lights?
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